One of the great Chicago traditions is a visit to the Walnut Room at Christmas. The former Marshall Field’s Department Store, now Macy’s, is famous for its holiday traditions, like the store window displays and, of course, dining at the Walnut Room. Set on the 7th floor of Macy’s flagship store on State Street, the historic department store restaurant has walls covered with wood imported from Russia and chandeliers from Austria. Countless Chicagoans have dined beneath the massive Christmas tree over the generations.
We wanted to get the inside perspective on this famous tradition. What’s the inside experience for the employees of the Walnut Room at this hectic time of year?
When Does the Rush Start for The Walnut Room at Christmas?
The Famous Christmas Tree
Favorite Memories from The Walnut Room at Christmas
Alex: What’s your favorite memory or story from working at the Walnut Room during the holidays?
William: My favorite memory is last year, I had a table that had a terrible time due to kitchen errors and food delay. I invited them to come back anytime with their family and dinner will be on me. She came up to me before she left and said she lost her father-in-law a few days ago and he loved the Walnut Room and this is really special to them. She thanked me and gave me a huge hug! It made me remember why I love the Walnut Room so much.
Alex: Finally, what’s the story with the piano player? Is that a regular employee or someone they bring in just for the season?
William: She was a regular guest who wanted to entertain her favorite people at the Walnut Room.
Once again, our thanks to William for taking the time to answer our questions.
Don’t forget you can visit the Walnut Room with us (and enjoy a drink there) on the annual Holiday Tour of Drinks, Daleys and Dead Guys.
-Alex Bean, Content Manager and Tour Guide